Refund Policy

We want you to be satisfied with your purchase and will review eligible refund or return concerns fairly based on the circumstances of each order.

Refund and return eligibility may depend on the condition of the product, the nature of the issue, the original transaction, and any terms presented at the time of purchase.

Products that arrive damaged, defective, incorrect, or otherwise affected by a fulfillment issue should be documented as soon as reasonably possible. Photographs or other information regarding the product, packaging, and order may be requested when necessary to evaluate the issue.

For reasons related to product safety and hygiene, certain opened, used, or personal-care products may not be eligible for return unless they are defective, damaged, or otherwise eligible under applicable consumer protection laws.

Any approved refund will generally be issued to the original payment method. The time required for the refunded amount to appear may depend on the payment provider or financial institution.

Original shipping charges, return shipping costs, promotional discounts, and other order-related charges will be handled according to the circumstances of the transaction and applicable purchasing terms.

We reserve the right to review return and refund requests for suspected misuse, fraud, excessive returns, or circumstances inconsistent with the intended purpose of this policy.

Nothing in this policy limits any mandatory consumer rights available under applicable law.